As of 6PM tonight, crews are on-site replacing and re-splicing the damaged sections of fiber. I am told that this may take a few hours, at least, but has begun. In the interim, the capacity upgrades to the aforementioned backup link have been completed. Subscribers will still experience slower than normal service, but it should be functional at least for typical web browsing. Streaming video will not work satisfactorily until the primary link is restored.
Thanks for your understanding.
– Jacob
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Providing high-speed internet service in Hopland, Redwood Valley, Potter Valley, Calpella, Ukiah, Fort Bragg, Westport, and points beyond.