Category Archives: System Status

urgent access point upgrade

I will be doing an urgent upgrade to one access point that serves users on Feliz Creek Road in Hopland and a few users on Moose Road today.
Please leave your radio powered on.
This may take up to 15 mins.  I plane on updating this at 9:30AM today July 8, 2017.
Thanks,
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

PLANNED MAINTENANCE NOTIFICATION

One of our upstream providers will be doing maintenece on thieir network sometime during the following times.
Planned outage will be 1 hour.
Details:
Start date: Wednesday, June 28, 2017
Start time: 11:00:00 PM PDT
End date: Thursday, June 29, 2017
End time: 03:00 AM PDT
During this period, you may experience a disruption in your service.
Thanks,
— Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Access Point Down

An Access point on the Moose Road on McNab Ranch has gone down, we are assessing the problem. It looke like we will need to get out tomorrow morning ad find the problem.
Thanks for you patience.
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Blue lakes Maintenance work

Tomorrow morning June 22 after 10 AM until 1PM, we will be working on the network. This will impact a very small portion subscribers on the south part of blue lakes and around mud lake.
The down time should only be for a few minutes while we change out some gear. There may be more than one instance of downtime.
Thanks for your understanding.
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

overheated unit intermittent reboots

A network device that serves subscribers from our Valley View site on McNab Ranch is having issues in this heat. It is periodically rebooting itself. I am attempting to narrow down the offending unit and will be scheduling it’s replacement as soon as I can.
Thanks,
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Upstream fiber provider troubles. Again. – Resolved

= Upstream fiber provider troubles. Again. – Resolved =
The trouble facing our upstream fiber provider appears to be resolved.  As of 15 minutes ago they still hadn’t determined the cause of the outage.  Hopefully they have now…..  We continue to pester them for cause and resolution updates.
Thanks for your continued patience.
– Jacob

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Upstream fiber provider troubles. Again.

= Upstream fiber provider troubles. Again. =
One of our upstream providers is having difficulties – again – this afternoon with the fiber circuits that feed us.  I’m currently on hold with them while they attempt to find the cause and update us with an ETR.
Apparently the issue is affecting many of their customers in California.
Thanks,
– Jacob

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook