Category Archives: System Status

Planned Maintenance Notification

= Planned Maintenance Notification =
One of our upstream providers will be doing maintenece on thieir network.
Details:
Start date: *Wednesday, May 03, 2017*
Start time: 12*:00:00 AM PDT*
End date: *Wednesday, May 03, 2017*
End time: 12*:30:00 AM PDT*
* *
During this period, you may experience a disruption in your service.* *
Thanks,
— Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Network Issue

= Network Issue =
We are having network issues that are affecting users in the Tomki area of Redwood Valley.
We will be attempting repairs as soon as possible.
Thanks for your understanding.
— Kim
— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Upgrades Sunday Morning Apr 23, 2017 and later in the week

= Upgrades Sunday Morning Apr 23, 2017 and later in the week =
Tomorrow morning beginning at 02:00AM and ending at 05:00AM we will be doing a series of remote system equipment and customer equipment upgrades. There will be several minutes when the devices are reconfiguring and rebooting themselves.
Please DO NOT power down or power cycle your devices tonight.
Then later in the week on Friday April 28, 201, starting around 11:00AM until 2:00PM, We will be replacing equipment at our mountain site. There maybe several 10-15 minutes of down time while the hardware is physically swapped out and tested and tweaked.
This site serves subscribers on Feliz Creek Road in Hopland, Moose Road on McNab Ranch, Bus McGall Road on McNab Ranch, and the Yorkville Ranch.
Thanks for your understanding.
— Kim
— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Planned Preventative Maintenance

= Planned Preventative Maintenance =
One of our upstream providers will be doing planned preventative maintenance on their network starting on Tuesday April 11 at 1:00AM until 05:00AM. During this period, you may experience a disruption in your service for several minutes during this window. 
Thank you for your understanding. — Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Power Outage Affecting Westport Internet

= Power Outage Affecting Westport Internet =
There is a PGE outage on a site that serves Westport. Our batteries on the site have run out after 24 hours. PGE’s website is reporting that service will be restored at 10PM today.
Thanks for your patience while this all gets resolved.
— Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Power Outage at Winery

= Power Outage at Winery =
The power is currently out at the winery that serves a number of users on on Feliz Creek Drive, McNab Ranch Road and some on Valley View on the McNab Ranch.
We are currently on battery back up, but it may not last for more than 2 hours.
PG&E has been called.
Thanks for you understanding.
— Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

URGENT MAINTENANCE NOTIFICATION

= URGENT MAINTENANCE NOTIFICATION =
One of our upstream providers will be doing urgent preventative maintenance on their network starting on Friday March 10 at 12:00AM until 04:00AM. During this period, you may experience a disruption in your service for extended periods of time during this window. Thank you for your understanding.
— Kim
— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Network Switch Issue

= Network Switch Issue =
A switch that serves users in the Blue Lakes are has gone down. We are evaluating the problem and hope to have the issue resolved soon.
Thanks for you understanding.
— Kim
— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook