Category Archives: System Status

Backhaul maintenance – McNab Ranch/Hopland

Tomorrow morning starting at 8AM I’ll be performing maintenance on a link that serves McNab Ranch, Russian River Estates, and Hopland.  No service interruption is expected but temporary slowdowns may be experienced while I perform this maintenance.  This should increase capacity on this link during peak times.
Thanks,
– Jacob

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Core router reboot

One of our core routers locked up requiring a reboot this afternoon causing a brief service interruption for many subscribers.  All should be resolved now and the unit is in line for replacement.
Thanks,
– Jacob

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Router upgrades tonight starting at 11:59PM

This evening I will be installing software updates on many routers across our network beginning just before midnight.  Most subscribers should expect to see about 5 minutes of service interruption while these updates are installed.  Some may see a slightly longer service interruption, hopefully no longer than 15 minutes.
Thanks,
– Jacob

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Update – Ukiah, Redwood Valley, Potter Valley outage

The underlying power supply issue that caused an issue for many subscribers in Ukiah, Redwood Valley, and Potter Valley this evening has been resolved for now.  A permanant replacement will be installed in the coming days.
Thanks for your understanding
– Jacob

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Intrusive maintenance – Mendocino Coast & Lake County – 6~7AM March 9

Tomorrow morning beginning at 6AM I’ll be upgrading equipment that serves Fort Bragg North to Westport and Upper Lake/Blue Lakes.  Subscribers on the coast will experience a brief service interruption, hopefully no more than 10 minutes.  Subscribers in Lake County should experience no interruption of service but there may be some routing instability during the maintenance window.
Maintenance should be completed by 7AM.
Thank You,
Jacob

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Westport outage/resolution

Service to subscribers in Westport and North was interrupted last night around 10:45PM when a router on the coast crashed.   The router was brought back to life and service restored around 3:30AM today.
Thanks for your understanding
– Jacob

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Distribution site down

One of the sites that serves subscribers on Robinson Creek Road and parts of Ukiah has gone offline in the weather. This will also impact subscribers in Potter Valley, Redwood Valley and Ukiah with slower throughput. We are working on the issue and hope to have it resolved as soon as possible.
Thanks for your understanding.
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Site Issue

A site that serves users on Robinson Creek Road area and parts of Ukiah has gone offline overnight. We are in process to repair the issue there as soon as we can. The site is remote and will take some time to get there and assess the problem.
Thanks for your understanding.
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook