Category Archives: System Status

Update – Redwood Valley/Potter Valley/Calpella/North Ukiah outage

This morning I was able to restore service to affected subscribers at around 6AM.  A failed power supply was to blame.  I will need to perform further repairs later today to bring things back to fully normal operation.  This morning there may be some minor service interruptions while I perform this work.

Thanks,

– Jacob


Oct 16, 2017 at 10:27 PM

This evening at about 10PM a site serving many subscribers from Northern Ukiah to Redwood Valley and Potter Valley went offline.  It appears at this time that there may have been a failure of the power supply to the site.  I’m currently investigating and hope to have more details soon.  If the equipment supplying power has failed I have spares but will need to wait until morning to replace the equipment.

More details to follow.

– Jacob

small disruption this morning

I will be needing to do some changes to the devices that serve users in and around the Winery on McNab Ranch after 10am.
The duration will be a a few minutes while the devices come back online after the changes.
Thanks for you understanding.
— Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Configuration Changes

This Sunday morning 8-27-2017 there will some intrusive configuration changes at 3 sites on McNab Ranch. I will starting between 9AM and noon. there will be some downtime as I do the configurations. The downtime could be up to 5 minutes for each change, there may be several changes for each radio that is affected at each site.
I hope to have this configuration complete in 1-2 hours after I start this process.
Sorry for the short notice and thanks for you consideration.
— Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Issue with wireless relay site

I am in the process of identifying an issue with a site that serves some subscribers off of Moose Road on McNab Ranch. There will be a series of reboots of the equipment today, as I work the problem. Eventually I will need to visit the site and potentially upgrade the gear there. This will cause some down time while things are sorted out.
Thanks,
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

urgent access point upgrade

I will be doing an urgent upgrade to one access point that serves users on Feliz Creek Road in Hopland and a few users on Moose Road today.
Please leave your radio powered on.
This may take up to 15 mins.  I plane on updating this at 9:30AM today July 8, 2017.
Thanks,
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

PLANNED MAINTENANCE NOTIFICATION

One of our upstream providers will be doing maintenece on thieir network sometime during the following times.
Planned outage will be 1 hour.
Details:
Start date: Wednesday, June 28, 2017
Start time: 11:00:00 PM PDT
End date: Thursday, June 29, 2017
End time: 03:00 AM PDT
During this period, you may experience a disruption in your service.
Thanks,
— Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Access Point Down

An Access point on the Moose Road on McNab Ranch has gone down, we are assessing the problem. It looke like we will need to get out tomorrow morning ad find the problem.
Thanks for you patience.
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Blue lakes Maintenance work

Tomorrow morning June 22 after 10 AM until 1PM, we will be working on the network. This will impact a very small portion subscribers on the south part of blue lakes and around mud lake.
The down time should only be for a few minutes while we change out some gear. There may be more than one instance of downtime.
Thanks for your understanding.
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook