Acceptable Use Policy

SeaKay Broadband General Policy

By opening an account with SeaKay Broadband, you agree to abide by all policies of SeaKay Broadband These policies apply to all users of SeaKay Broadband without exception; failure to adhere to the stated policies may result in termination of the account at the discretion of SeaKay Broadband

SeaKay Broadband reserves the right to change policies, services, and pricing. Your continued use of an account signifies acceptance of any and all policies and policy changes, and you may cancel if you do not agree with changes in policy, service, or pricing.

SeaKay Broadband reserves the right to refuse to provide service to anyone.

Disclaimers

SeaKay Broadband makes no warranties of any kind, whether express or implied, for the service it is providing. SeaKay Broadband will not be held responsible for any damage you suffer from use of an account or service provided by SeaKay Broadband, unless otherwise agreed to in writing. This includes- but is not limited to- equipment damage, failure or loss of data resulting from delays, non-deliveries, or service interruptions caused by the company’s negligence or your negligence or misuse.

Privacy

SeaKay Broadband is committed to preserving the privacy of its customers and protecting their personal data.

SeaKay Broadband does not actively monitor customer use of the Internet, customer email or other customer communications in the course of its regular operations.

Information retained by SeaKay Broadband:

SeaKay Broadband keeps information about its customers such as names, addresses, telephone numbers, email addresses and details about services used by the customer. All such information is considered private.

SeaKay Broadband also keeps logs of limited technical information pertaining to matters such as customer connectivity and email processing. These logs are retained on a temporary basis in order to insure high-quality service, and no logs are kept indefinitely.

The only circumstances wherein SeaKay Broadband will disclose any of the above-mentioned information to a third party is:

In the course of providing services our customers have specifically requested, SeaKay Broadband may make some of this information available to our affiliates in order to fulfill the requirements of order processing.
In the event that we receive a legitimate, legally mandated request for customer information, SeaKay Broadband will respond only within the narrow scope of that request.
SeaKay Broadband will not otherwise disclose any private information about its customers to any other third party.

Acceptable Use Policy

Any prohibited or illegal activity that affects SeaKay Broadband, its agents, equipment or customers is punishable to the full extent of the law, and SeaKay Broadband will hold you responsible for any damage caused by your actions, whether intentional or unintentional. You are strictly prohibited from using your account other than as outlined in this Acceptable Use Policy and will be prosecuted to the full extent of the law if you do so illegally (see Enforcement section). SeaKay Broadband makes no exceptions in enforcing this policy.

SeaKay Broadband, functions as a common carrier; our standard policy is to not monitor or interrupt our users’ activities, exert editorial control over their content, or censor them or their content. To protect the interests of SeaKay Broadband and in the best interests of our customers, exceptions to this policy may be made under certain specific circumstances including but not limited to the following:

Illegal activities: The law requires SeaKay Broadband to report any criminal activity that it becomes aware of to the appropriate authorities. It is the responsibility of the account owner to be familiar with current laws and regulations.

Email: Email accounts are for personal or business correspondence only. Unsolicited Commercial Email (otherwise known as UCE – or spam) is strictly prohibited and violators will have their accounts terminated immediately. Sending unsolicited email to one or more addresses regardless of how the addresses were obtained may be considered spamming and is grounds for account termination. Use of a SeaKay Broadband address or any address of a domain hosted by SeaKay Broadband as a return address for replies to spam is similarly prohibited.

SeaKay Broadband may at its discretion employ filtering techniques to block inbound email from known sources of spam and email abuse, and may also filter incoming email for known viruses.

Network abuse: Use of SeaKay Broadband accounts or services for orchestration of or participation in any abuse of the SeaKay Broadband or any other network, system or service is expressly forbidden and is grounds for account termination and possible legal action. Any action which interferes with the SeaKay Broadband or other networks or which affects the use of or access to any network is likewise expressly forbidden.

SeaKay Broadband retains at all times the right to determine what constitutes network abuse. Examples include but are not limited to:

Attempts to hack the SeaKay Broadband network or any other network or systems
Port scanning
Use of ‘cracking’ software or techniques
Dissemination of viruses or malware
Provocation of attacks on the SeaKay Broadband network or any other network
Conduct which causes SeaKay Broadband to be blocked by another provider or which causes SeaKay Broadband to be placed on a “block list”
Flooding SeaKay Broadband or any other network with traffic for the purpose of disrupting service
Mail bombing
SeaKay Broadband customers must also comply with the acceptable use policies of our upstream providers, Happy Cycling LLC (http://happycycling.com) and Hurricane Electric (http://www.he.net).

Use of copyrighted material: SeaKay Broadband is obligated to comply with the Digital Millennium Copyright Act of 1998 (DMCA). All web pages are subject to copyright law, and members are responsible for the content in their file space. Use of the World Wide Web, FTP, Newsgroups or any other services provided by SeaKay Broadband to transfer copyrighted material in violation of applicable laws is prohibited and may result in termination of your seakaybroadband.net account.

Access to content: SeaKay Broadband functions as a common carrier and does not censor. Material can be found on the Internet or in Usenet news groups, etc., that some viewers may find objectionable; SeaKay Broadband is not responsible for any content available via SeaKay Broadband accounts or services. Any limitation of access to content is at all times the responsibility of the account holder and SeaKay Broadband shall not be held responsible for access to material that an account holder deems inappropriate. We suggest that minors be supervised.

Accountability

The owner of any type of SeaKay Broadband account or service will be held responsible for any abuse of that account or service, regardless of whether the owner was the actual initiator of the abuse. This includes for example but is not limited to: abuse of an email account or dialup add-on which is part of a customer’s account but which is used by a third party or abuse of a colocated server or colocation services by a third party, with or without the account owner’s permission.

Enforcement and remedy:

Violation of any terms set forth in this Acceptable Use Policy may result in one or more of the following, at the discretion of SeaKay Broadband:

Issuance of a warning
Temporary suspension of service
Billing to defray administrative costs incurred
Termination of your services, account or accounts
Legal action
If any activities or security problems involving a SeaKay Broadband account or SeaKay Broadband customer’s services cause network outages, the owner of the account or service will be billed for network down-time.

Any account owner whose account is terminated for violation of the terms set forth in this Acceptable Use Policy will be required to pay any outstanding balances due, including any and all early termination fees. In instances where it is necessary to terminate a customer’s account, an administrative disconnect fee may also be applied.

SeaKay Broadband will normally attempt to contact any user in violation of this Acceptable Use Policy before taking action, but depending on the circumstances or the severity of the violation action may be taken without prior notification. In this case, the user will be notified as soon as it is practicable.

No limitation

This acceptable use policy in no way limits the rights and remedies of SeaKay Broadband At its discretion SeaKay Broadband may take other actions it deems necessary to protect the integrity of its or other’s networks or to recover the costs of operation as pertain to identifying and removing violators of this acceptable use policy.

Providing high-speed internet service in Hopland, Redwood Valley, Potter Valley, Calpella, Ukiah, Fort Bragg, Westport, and points beyond.

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