This afternoon at a bit before 3PM we were able to deliver a generator to the affected mountaintop site and restore service for those subscribers that themselves had power. As of ~7PM this evening grid power is also restored at the site and no further outages are expected.
Thanks for your patience while we cut trees out of the way and slogged through the snow to get service restored (it was a fun outage to resolve).
After clearing a number of trees from a snowy mountain road, we were able to access the affected site and start a backup generator. PG&E power is still not restored and there isn’t yet an ETR being provided by PG&E. The generator/battery combo should hopefully keep things powered up until the morning when we can make another trip up to refuel if needed.
Last night at around 9:45PM PG&E power failed at one of our mountain top sites that serves many subscribers in Northern Ukiah, Redwood Valley, Potter Valley, Calpella, and a few in Willits. The backup battery bank at this site was depleted at around 5:30 this morning and the equipment at the site shut down. As of yet, PG&E does not have an estimated time of restoration for power in the area. A convenient PG&E outage map is available here: https://m.pge.com/#outages
Once it is light out, I will assess the snow situation at the site and if possible, deliver a generator to the site to restore service until PG&E power is restored. The earliest I anticipate that happening is 10AM this morning. Depending on snow conditions and downed trees across the road, service restoration may be later than estimated.
Thanks for your understanding.
This evening one of the access points serving subscribers in Redwood
Valley has failed. The vast majority of subscribers affected by this
failure have failed over gracefully to other equipment. Only a few
subscribers are currently without service. We will replace the failed
access point as soon as possible in the morning.
Other subscribers served by this same site may experience slower than normal service this evening with the added load placed on other equipment by this failure.
This afternoon, PG&E is likely to start a PSPS event which will
likely last until some time on Tuesday. This event will affect
subscribers in the Blue Lakes area.
We have sufficient
battery/generator runtime at most sites in the Blue Lakes area to get
through this PSPS event without any service interruption to our
subscribers that also have a means of backup power. We will be
delivering some additional battery capacity to some of those sites this
afternoon, in anticipation of the event.
There are a small number of subscribers around Lower Blue Lake for which service may be down during this PSPS event.
Please let us know if you have any questions.
Tomorrow beginning at 10AM I will be replacing/upgrading equipment at a site that serves subscribers in Hopland and on the South side of McNab Ranch. There will be a few short service interruptions while this work is performed, hopefully none longer than about 10 minutes. The work should be completed by 1PM.
Tomorrow morning beginning at around 8:30AM I will be replacing a switch at a site that serves subscribers on Ridgewood Ranch and in parts of Willits. There will be a brief 5~10 minute service interruption while I perform this work. I hope to have all work completed by 9AM.
Tomorrow morning we will be upgrading equipment at a site that serves subscribers in Hopland and on the Hopland side of McNab Ranch. Work is to begin at 10AM and there may be a few brief service interruptions while we move equipment around. I am hopeful that most subscribers will experience fewer than 15 minutes of downtime during this maintenance window. We should be finished with the upgrades by 1PM.
At approximately 4:30PM today our link to Fort Bragg (and the rest of the North Coast) went down. The cause of the outage is unclear at this time and is possibly a fiber cut. There is also a power outage in the general location of the tower site, but our equipment is running on battery power so that is unlikely to be the cause.
More info to follow.
Update @ 6:23PM
The root cause of the current outage on the North Coast is still currently unknown. Power is certainly out at the tower site but it is unknown if the equipment is running on battery still. Requests to the fiber provider for updates on our circuit there have only resulted in opening of trouble tickets at this time. PGE has no current estimate for power restoration.
Due to current stormy weather and a steep, rutted tower access road, I have postponed an on-site trip until first light for safety reasons. I anticipate arriving around 7AM barring fallen trees and the like on the access road that need to be moved.
For fun, you can see a video of the weather conditions at the site shortly before the outage occurred at the following link (caution, the wind noise is quite loud):
More details to follow.
Update @ 10:50PM
With restoration of power to our Fort Bragg tower site, service is back up for subscribers on the North Coast. Tomorrow I will investigate why backup power did not last as long as anticipated.