An Access point that serves a subset of subscribers on the Young Creek and Bus McGall, Shigom Road areas has gone down. I am evaluating the problem and will be affecting repairs as soon as possible.
This morning I was able to restore service to affected subscribers at around 6AM. A failed power supply was to blame. I will need to perform further repairs later today to bring things back to fully normal operation. This morning there may be some minor service interruptions while I perform this work.
Oct 16, 2017 at 10:27 PM
This evening at about 10PM a site serving many subscribers from Northern Ukiah to Redwood Valley and Potter Valley went offline. It appears at this time that there may have been a failure of the power supply to the site. I’m currently investigating and hope to have more details soon. If the equipment supplying power has failed I have spares but will need to wait until morning to replace the equipment.
I will be needing to do some changes to the devices that serve users in and around the Winery on McNab Ranch after 10am.
The duration will be a a few minutes while the devices come back online after the changes.
Thanks for you understanding.
This Sunday morning 8-27-2017 there will some intrusive configuration changes at 3 sites on McNab Ranch. I will starting between 9AM and noon. there will be some downtime as I do the configurations. The downtime could be up to 5 minutes for each change, there may be several changes for each radio that is affected at each site.
I hope to have this configuration complete in 1-2 hours after I start this process.
Sorry for the short notice and thanks for you consideration.
I am in the process of identifying an issue with a site that serves some subscribers off of Moose Road on McNab Ranch. There will be a series of reboots of the equipment today, as I work the problem. Eventually I will need to visit the site and potentially upgrade the gear there. This will cause some down time while things are sorted out.
I will be doing an urgent upgrade to one access point that serves users on Feliz Creek Road in Hopland and a few users on Moose Road today.
Please leave your radio powered on.
This may take up to 15 mins. I plane on updating this at 9:30AM today July 8, 2017.
One of our upstream providers will be doing maintenece on thieir network sometime during the following times.
Planned outage will be 1 hour.
Start date: Wednesday, June 28, 2017
Start time: 11:00:00 PM PDT
End date: Thursday, June 29, 2017
End time: 03:00 AM PDT
During this period, you may experience a disruption in your service.
This morning switch issues have been causing intermittent service to some users around Lower Blue Lake. We are working to resolve the issue currently and hope to have it taken care of shortly.
Thanks for your patience while we get this resolved.