The source of the connectivity problem appears to have been found within one of our fiber provider’s networks and they have dispatched technicians to diagnose and repair. Unfortunately I have not yet received an estimated time of repair from the provider as they are still en route.
If you happen to have my personal cell phone number I would like to remind you that it *is not a support line*, and calling me while I am awaiting important calls from technicians attempting to restore service only slows the process down.
More updates to follow.
Thanks,
– Jacob
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Providing high-speed internet service in Hopland, Redwood Valley, Potter Valley, Calpella, Ukiah, Fort Bragg, Westport, and points beyond.