All posts by Kim

Distribution site down

One of the sites that serves subscribers on Robinson Creek Road and parts of Ukiah has gone offline in the weather. This will also impact subscribers in Potter Valley, Redwood Valley and Ukiah with slower throughput. We are working on the issue and hope to have it resolved as soon as possible.
Thanks for your understanding.
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Site Issue

A site that serves users on Robinson Creek Road area and parts of Ukiah has gone offline overnight. We are in process to repair the issue there as soon as we can. The site is remote and will take some time to get there and assess the problem.
Thanks for your understanding.
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Access Point Down

An Access point that serves a subset of subscribers on  the Young Creek and Bus McGall, Shigom Road areas has gone down. I am evaluating the problem and will be affecting repairs as soon as possible.
Thanks,
Kim
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— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

small disruption this morning

I will be needing to do some changes to the devices that serve users in and around the Winery on McNab Ranch after 10am.
The duration will be a a few minutes while the devices come back online after the changes.
Thanks for you understanding.
— Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Configuration Changes

This Sunday morning 8-27-2017 there will some intrusive configuration changes at 3 sites on McNab Ranch. I will starting between 9AM and noon. there will be some downtime as I do the configurations. The downtime could be up to 5 minutes for each change, there may be several changes for each radio that is affected at each site.
I hope to have this configuration complete in 1-2 hours after I start this process.
Sorry for the short notice and thanks for you consideration.
— Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Issue with wireless relay site

I am in the process of identifying an issue with a site that serves some subscribers off of Moose Road on McNab Ranch. There will be a series of reboots of the equipment today, as I work the problem. Eventually I will need to visit the site and potentially upgrade the gear there. This will cause some down time while things are sorted out.
Thanks,
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

urgent access point upgrade

I will be doing an urgent upgrade to one access point that serves users on Feliz Creek Road in Hopland and a few users on Moose Road today.
Please leave your radio powered on.
This may take up to 15 mins.  I plane on updating this at 9:30AM today July 8, 2017.
Thanks,
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

PLANNED MAINTENANCE NOTIFICATION

One of our upstream providers will be doing maintenece on thieir network sometime during the following times.
Planned outage will be 1 hour.
Details:
Start date: Wednesday, June 28, 2017
Start time: 11:00:00 PM PDT
End date: Thursday, June 29, 2017
End time: 03:00 AM PDT
During this period, you may experience a disruption in your service.
Thanks,
— Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook

Access Point Down

An Access point on the Moose Road on McNab Ranch has gone down, we are assessing the problem. It looke like we will need to get out tomorrow morning ad find the problem.
Thanks for you patience.
Kim

— *SeaKay Broadband* Connecting Communities www.seakaybroadband.net support@seakay.org PO Box 243, Ukiah, CA 95482 Phone: 707.376.1234 Check us out on Facebook