Author: jacob

​Tomorrow morning beginning at around 8:30AM I will be replacing a switch at a site that serves subscribers on Ridgewood Ranch and in parts of Willits.  There will be a brief 5~10 minute service interruption while I perform this work.  I hope to have all work completed by 9AM.

Thanks,

– Jacob

​Tomorrow morning we will be upgrading equipment at a site that serves subscribers in Hopland and on the Hopland side of McNab Ranch.  Work is to begin at 10AM and there may be a few brief service interruptions while we move equipment around.  I am hopeful that most subscribers will experience fewer than 15 minutes of downtime during this maintenance window.  We should be finished with the upgrades by 1PM.

Thanks,

– Jacob

At approximately 4:30PM today our link to Fort Bragg (and the rest of the North Coast) went down. The cause of the outage is unclear at this time and is possibly a fiber cut. There is also a power outage in the general location of the tower site, but our equipment is running on battery power so that is unlikely to be the cause.

More info to follow.

Thanks,

Jacob

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Update @ 6:23PM

The root cause of the current outage on the North Coast is still currently unknown.  Power is certainly out at the tower site but it is unknown if the equipment is running on battery still.  Requests to the fiber provider for updates on our circuit there have only resulted in opening of trouble tickets at this time.  PGE has no current estimate for power restoration. 

Due to current stormy weather and a steep, rutted tower access road, I have postponed an on-site trip until first light for safety reasons.  I anticipate arriving around 7AM barring fallen trees and the like on the access road that need to be moved.

For fun, you can see a video of the weather conditions at the site shortly before the outage occurred at the following link (caution, the wind noise is quite loud):

​https://www.youtube.com/watch?v=Bh8ZWHOQxRU​

More details to follow.

Thanks,

– Jacob

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Update @ 10:50PM

​With restoration of power to our Fort Bragg tower site, service is back up for subscribers on the North Coast.  Tomorrow I will investigate why backup power did not last as long as anticipated.

Thanks,

Jacob

The Moose Road relay on McNab Ranch that serves some subscribers is having lack of sun-related power issues as of about 12:30 this morning.  It is on my list for generator duty later today.
Thanks,
– Jacob

A splicing mistake by an ATT technician has taken our coastal network offline.  Estimated time to service restoration is 30 minutes.
Thanks,
– Jacob

This afternoon starting at around 1:30 I’ll be effecting permanent repairs for the equipment at McNab Ridge Winery that failed yesterday morning.  There will be approximately 15 minutes of service interruption for subscribers while I do this work.
Thanks,
– Jacob

A bit after 12:30 this morning our relay at McNab Ridge Winery went offline.  I’m currently investigating the cause of the outage and will be en route to the site later this AM.
I hope to have things resolved in the next few hours.
– Jacob

The many days without sun appear to have caused struggle for the temporarily solar-underpowered Moose Road relay that serves a handful of subscribers on McNab Ranch.  I imagine things will be resolved now that the sun is shining though and we’ll assess the power situation fully after the holiday. 
Thanks for your understanding and Happy Holidays
– Jacob

The site that serves many on Greenfield Ranch that has been having electrical challenges is acting up again.  It has been eating batteries for breakfast due to some mysterious phantom load.
I’m en route to run a generator again.  It’s getting old, but I’ll get to the bottom of it.
Thanks for your understanding.
– Jacob